If you need help there are a number of organisations that can help.
Also see our Advice and Resources section for more information and advice about internet safety issues.
Reporting on social media
Find out more about how to report on the most popular social media apps in our safety tools guide.
Grooming or other illegal behaviour:
If you want to report someone who is behaving suspiciously online towards a child, you should in an emergency contact the emergency services by calling 999, or otherwise make a report to CEOP, the Child Exploitation Online Protection Centre, see www.ceop.gov.uk.
Criminal content online:
Child sexual abuse images: If you stumble across criminal content online, you should report this to the Internet Watch Foundation at www.iwf.org.uk/report. Criminal content in the UK includes child sexual abuse images, criminally obscene adult content as well as non-photographic child sexual abuse images.
Online terrorism: You can report terrorism related content to the police’s Counter Terrorism Internet Referral Unit at www.gov.uk/report-terrorism.
Hate speech: Online content which incites hatred on the grounds of race, religion, disability, sexual orientation or gender should be reported to True Vision at www.report-it.org.uk.
Media content inappropriate for children:
If you want to make a complaint about an advert, television or radio programme, film, newspaper, magazine, video game or other type of content that you think is unsuitable for children to see or hear, you can report it through ParentPort at www.parentport.org.uk. Click on Make a Complaint and ParentPort will take you straight to the right place to complain to.
Getting help/ advice: for young people
Getting help/ advice: for parents
O2 & NSPCC online safety helpline
Getting help/advice: for professionals working with children
Professionals online safety helpline:
Helpline operated by the UK Safer Internet Centre offering professionals who work with children across the UK support, advice and mediation with online safety issues. The helpline can be contacted by email: firstname.lastname@example.org or telephone on 0844 3814772 (calls on this number are charged at local call rate).
School Employee Unions and Professional Associations:
Details of these can be found on p7 of Childnet's cyberbullying guidance document.
Teacher Support Network:
England: 0800 0562561
Scotland: 0800 5642270
Wales: 0800 0855088
Department for Education - extremism helpline
The Department for Education has set up a helpline for teachers who have questions and/or concerns about extremism.